ABSTRACT
PurposeThis study aims to investigate the impact of a firm's supply chain capabilities on supply chain resilience, and the impact of supply chain resilience on sustainable supply chain performance in a data-driven business environment. The study also aims to explore the function of supply chain resilience in mediating the relationship between a firm's supply chain capability and sustainable supply chain performance.Design/methodology/approachPrimary data were acquired through a survey of 310 managers of small- and medium-sized businesses in a variety of industries across Bangladesh. The data were analyzed using partial least squares structural equation modeling.FindingsA firm's supply chain capabilities include information technology, leadership and collaboration. Supply chain capability is positively associated with supply chain resilience. The resilience of a firm's supply chain is also positively correlated with its sustainable supply chain performance. Supply chain resilience plays a mediating role in the relationship between a firm's supply chain capabilities and its sustainable supply chain performance.Research limitations/implicationsThis study provides a theoretical contribution by corroborating practical knowledge focusing on firms' supply chain capability, supply chain resilience and sustainable supply chain performance by using a resource-based view and dynamic capability theory – a relevant and unexplored subject in the supply chain literature – and proposes several opportunities for future research.Practical implicationsThe results highlight the study's managerial and social relevance from the perspective of firms in developing countries. As firms shift toward an online environment, managers and decision-makers need to make strategic decisions, as they did to overcome the challenges presented by COVID-19.Originality/valueThe study's findings demonstrate that firms' supply chain capabilities can be leveraged to increase supply chain resilience. Firms' resilience during COVID-19 allowed them to avoid losses and to improve their supply chain's sustainable performance. To the best of the authors' knowledge, their complex higher order model is a unique contribution to the literature on firms' supply chain capability and extends previous research on this topic.
ABSTRACT
The present research investigates the influence of B2B firms' supply chain resilience orientation on achieving sustainable supply chain performance via firms' adaptive capability. Furthermore, this research also tests the moderating role of B2B firms' customer engagement between adaptive capability and sustainable supply chain performance. The proposed conceptual model was analyzed using Partial Least Squares (PLS)-Structured Equation Modeling (SEM) by applying survey data collected from 276 samples of 138 B2B firms. Our results indicate that B2B firms' supply chain resilience orientation positively and significantly affects sustainable supply chain performance via B2B firms' adaptive capability. Based on our analysis, the positive effect of B2B firms' adaptive capability on sustainable supply chain performance is evident only in high customer engagement. Drawing from the literature and theoretical paradigm, the first contribution of this study is the formation of a conceptual model of sustainable supply chain performance in the context of B2B firms. The second key contribution is examining how B2B firms' adaptive capability is influenced by both B2B firms' supply chain resilience orientation and sustainable supply chain performance. The outcome of this study also adds further theoretical insight by analyzing the moderating effect of B2B firms' customer engagement on the relationship between adaptive capability and sustainable supply chain performance. The findings from this research play a significant role in understanding the importance of next-generation supply chains that require B2B firms to invest considerable resources in achieving sustainable supply chain performance to remain competitive in their respective industry. Therefore, B2B firms need to embrace supply chain resilience orientation to achieve sustainable supply chain performance in response to the pandemic resulting from COVID-19.
ABSTRACT
This research investigated the relationship between emotional intelligence of university students and their resilience ability during crisis: the pandemic of Covid-19. A large-scale quantitative approach was applied with a national survey in the midst of the fourth wave of Covid-19 outbreak in Vietnam. The research obtained data from 2252 students from various universities in Vietnam. Results showed that experienced positive affect and negative affect fully mediated the relationships between students' self-emotion appraisal and their resilience during the pandemic. Surprisingly, other-emotion appraisal decreased positive affect while increased negative affect, though both affect types mediated the other-emotion appraisal-resilience relationship. The two types of affects also played mediating roles in the relationship between the ability of using emotion and resilience among students during the crisis, and the moderation was partial. Finally, while students' regulation of emotion was not related to either their experienced negative affect or resilience, it was indirectly associated with students' resilience during the pandemic via the mediating role of positive affect. Implications for theoretical development and practice in higher education were discussed.